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What our clients say about our HIPs & Service

Amazing - what a service! I only instructed you 5 hours ago!
Regards
Peter Cunningham

I would just like to thank you for the fantastic speedy service with our recent HIP Pack. We ordered online on Saturday, and completed the online questionnaire the same day. We had a phone call on Sunday for the energy survey tot take place on the Tuesday, the chap whom arrived was prompt, efficient, informative & very courteous. Then Wednesday afternoon we received the HIP pack!!!!!! Amazing & at less than 1/2 the price quoted by numerous estate agents within our area. I will have absolutely no hesitation in recommending you to friends & family in the future. Keep up the good work & excellent service.
Kind regards
Mr & Mrs Steve Austin - Great Barr

I would just like to say a big thank you for completing our Hip on line. It was no hassle and great always kept up to date. THANK YOU will recommend your service to others Linda and Dave
Linda Sedgwick

The service of myhiphome was exceptional. I chose this company because their website looked professional and they where £85 cheaper than my estate agent quoted. I completed the on line survey 9pm on Thursday night, I was contacted Friday morning and by 3pm the survey had been done. The Mini-HIP was then e-mailed to me the following working day - fantastic. I fully recommend this company, the surveyor was professional and really knew what he was doing too.
Susan Kay

Your Company is probably the most efficient and helpful Company I Have ever dealt with. At the price you offer this service, I can't imagine there being a better deal available anywhere. Please feel free to use this Testimonial on your site, Cheers
P Mackarel

Dear Hipilo Team, we have just received our completed HIP pack. We are extremely happy with the service you have provided. We were initially a little worried about using an online firm however we will most definitely recommend you to anyone we know who is planning on selling their home. Thanking you all once again for your prompt and professional service.
Mr & Mrs R Pinder

Thank you so much for your  quick response.  I have been very impressed with your service and will highly recommend you.  Please put this testimony on your website.
Rachael Nutter - Westbury On Trym, Avon

Wow, now that's what you call service!  Thanks, if only all the other companies we deal with on the internet could meet your standards, won't hesitate to recommend you to all our friends and colleagues.
Regards,
Mike Brawn

“I found the service and cost of Hipilo fantastic, they made everything simple and straight forward and the home information pack was delivered as promised and on time”
Mrs Robinson - Lancashire

“Hipilo, kept me informed of the progress of my hip all the way, and sent all the details to my Estate Agent when needed, excellent service keep it up”
Mr Keogh – London

“Service and price both fantastic, thank you for all your help, I will recommend you for HIPs to all my friends family & colleges
Mr Pike – Sussex

Can I just pass on my thanks for a great service. Its been speedy and efficient and far cheaper than the estate agents! Thanks again, ill recommend you to any friends selling their homes in the future
Kind regards
Meg

CLICK HERE TO VIEW ALL TESTIMONIALS

Who are we

Hipilo is a dedicated Home Information Pack provider, we work with over 2000 Domestic Energy Assessors nationwide, this is the person who completes the energy performance certificate (EPC), we are committed to providing top quality Hips directly to the customer at a great price.

Hips - How we do it

We have completely revolutionised our Hip ordering system, and with our high volume purchasing power we are able to offer top quality fully compliant Hips at discounted prices.

Who Needs a Home Information Pack – Hip?

From the 14th December 2007 any property that is marketed for sale in England and Wales will need a Hip.

Can I market the property before I receive the Hip?

The Hip needs to be ordered when the property is first put on the market, at the moment and until 6th April 2009, you do not need to have possession of the Hip but must have proof that one has been ordered.

What’s in the Hip

In brief the pack contains:

  • An index (i.e. a list of the contents of the HIP)
  • A sale statement (summarising the terms of sale)
  • Evidence of title
  • Standard searches (i.e. local authority enquiries and a drainage and water search)
  • An Energy Performance Certificate (EPC)
  • Commonhold information (where appropriate)
  • A copy of the lease (where appropriate)

Do all properties need a Hip?

Most standard properties need a Hip but there are some exceptions,
You do not need a Home Information Pack for:

  • Properties where there is no marketing (e.g. sale to member of your family)
  • Non-residential properties
  • Seasonal and holiday accommodation
  • Mixed sales (e.g. shop with flat)
  • Right to buy and similar sales
  • Sales of portfolios of properties
  • Properties not being sold with completely vacant possession
  • Unsafe properties and properties to be demolished.

How do I order my Hip

You can order your Hip via this website or call the number above.

What should I look for in a Hip provider?

Ideally the Hip provider you choose should have full indemnity insurance and subscribe to the PCCB code of conduct for Hips (Hip code). All Hips which comply with this Code will include the HIP Code logo and you can check whether a HIP provider subscribes to the Code by contacting the Property Codes Compliance Board or visit their web site at www.propertycodes.org.uk.

The HIP Code provides protection for homebuyers, sellers, estate agents, conveyancers and mortgage lenders who rely on the information included in a Home Information Pack (HIP) provided on residential property within England and Wales. It sets out minimum standards which HIP providers have to meet.
Though it is not mandatory the Provider should also be a member of the Association of Home Information Pack Providers – AHIPP, to check your provider is registered visit the AHIPP web site at www.hipassociation.co.uk.

Hipilo via it’s supplier Hipsco carry full Indemnity Insurance, subscribe to the Hip Code and are members of AHIPP.

** Like for like on quality of pack and searches for further information please contact us.

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News Archive
View Hip News

SCRAP 'VALidATION' FEES FOR STRUGGLING HOME SELLERS, URGES Hipilo

 
View Hip News HIP changes mean they must be in place  
View Hip News House price slump  
View Hip News Beckett says HIPs not living up to potential  
View Hip News AHIPP respond to Trading Standards findings on HIP  
View Hip News Residential landlords now require Energy Performance Certificate  
View Hip News

AHIPP challenges local authorities over HIPs

 
View Hip News Hips – First day marketing delayed  
View Hip News

Building on energy performance - Wright calls on business to take up the green buildings challenge

 
View Hip News

Hips 'need Home Condition Reports' Says AHIPP

 
View Hip News

The Hips 'postcode lottery

 
View Hip News

Hips 'have not had negative effect on market'

 
View Hip News

Homebuyers to act on EPC info

 
View Hip News CLG criticized over Hips  
View Hip News Hips Extended To All Homes  
View Hip News Hips get full roll out  
Latest News
HIP changes mean they must be in place
30/03/2009
CHANGES to Home information Pack (HIP) legislation means from 6th April 2009, every home must have a HIP in place — not just on order — before it can be put on the market.

Sellers will also be required to complete the new Property Information Questionnaire (PIQ) detailing important pre-sale information such as the home’s council tax band, parking arrangements, utilities and flood risk — this could be vital information when deciding to make an offer.

Not only will the new PIQ provide buyers with further, upfront information about their possible new home, but it will significantly increase the number of consumers viewing the HIP, according to the Association of Home Information Pack Providers (AHIPP).

Mike Ockenden, director general, AHIPP, comments: “Finally we will see HIPs getting into buyers’ hands. There is already evidence that HIPs have helped to speed up the conveyancing process. However, one of the key challenges we have faced as an industry is consumer apathy. While every home on the market has had a HIP since December 2007, a recent CLG report has indicated that so far, only 40 per cent of buyers even saw the HIP for the home they eventually purchased, and this needs to change.

“HIPs provide buyers with a great deal of important information that should be taken into consideration before making an offer, from the home’s energy efficiency to local search information. Following the launch of the PIQ, the level of upfront information available in the HIP will increase and we expect to see more buyers asking to see a home’s HIP.

“The reality is that most of those selling a home will be buying a home too and if they have completed a PIQ for their own property, they are more likely to ask to see the PIQ for any properties they plan to purchase.”

As vendors play an increasingly involved role in the HIP process, AHIPP warns consumers that they need to act quickly and efficiently to ensure they do not delay the marketing of their own home. Completing the required PIQ and allowing Domestic Energy Assessors (DEAs) into the property to conduct the necessary Energy Performance Certificate (EPC) as quickly as possible will be essential to ensure smooth and seamless process.

Mr Ockenden added: “Our members are turning HIPs round in an average of five days. As a result, this new legislation is unlikely to delay consumers looking to sell their home. However, with vendors playing an increasingly important role in the HIP compilation process it is essential that they are provided with the necessary information and are made aware that their PIQ must be completed before their home can be marketed.
 
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